Creating clarity and consistency for a scaling IT services brand

Creating clarity and consistency for a scaling IT services brand

Ctrl IT

Ctrl IT

Skills

Ctrl IT

Skills

Brand Identity | Visual Systems | Marketing Design | Website Design | Copywriting

My Role

Brand Designer (Contractor)

Worked closely with the business owner to evolve and implement a cohesive brand system across digital, marketing, and campaign touchpoints.

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The Context

Ctrl IT is a growing IT services business delivering tailored solutions to its clients. As the company expanded, there was a clear opportunity to strengthen how the brand showed up across its various touchpoints. While a logo and website were already in place, the wider brand lacked consistency and a unified system to support ongoing growth.

The Opportunity

To build on the existing foundation and develop a more cohesive and scalable brand system, one that would support future growth while presenting a clearer, more professional and approachable identity. In a category often dominated by highly technical or generic visual language, there was also an opportunity to create something more human, accessible, and distinctive.

What I did

  • Conducted competitor and category research to refine positioning and visual direction

  • Expanded the existing identity into a cohesive brand system (colour, typography, iconography, and supporting visual language)

  • Designed supporting graphic elements to add flexibility and visual depth across touchpoints

  • Created custom illustration assets to support key messaging and engagement

  • Redesigned and refined two WordPress websites, improving consistency, layout, and user experience

  • Introduced motion and subtle animation to enhance digital engagement

  • Refined website copy to improve clarity, tone, and consistency

  • Designed marketing collateral including business cards, letterhead, and brochures

  • Developed campaign assets across digital and print channels

  • Produced brand guidelines to support ongoing consistency and scalability

Outcome

A more cohesive and refined brand system that builds on Ctrl IT’s existing foundation while better reflecting the quality and scope of their services. The updated websites and supporting materials created a consistent and professional experience across all touchpoints, while the expanded system provides a flexible foundation for continued growth and future marketing activity.